FAQ

Towing emergencies can be stressful. Here's everything you need to know about how we work, what we charge, and what to expect when you call.

How It Works

Getting Help Is Simple

From your first call to safe delivery, here's exactly how our process works.
Step 1

You Call Us

Round-the-clock towing assistance. Whenever you break down, day or night, we are just a phone call away.

Step 2

We Confirm & Dispatch

Once you approve the service, we immediately dispatch the nearest team to your exact GPS location. We’ll call you with our estimated arrival time.

Step 3

We Arrive & Assess

Our team arrives, assesses the situation, and explains your options. Whether it’s a quick fix or a full tow, you’ll know the plan before we start.

Step 4

Problem Solved

We resolve the issue—jump starting your battery, changing your tyre, or safely towing your vehicle to your chosen destination. You’re back on the road or safely delivered.

FAQ

Common Questions, Clear Answers

We provide islandwide towing and roadside assistance across all of Singapore. From Changi to Jurong, Woodlands to the CBD—we cover every corner of the island. Wherever you are, we're just a phone call away.

Yes, absolutely. Emergencies don't follow office hours, and neither do we. Our team is on standby 24 hours a day, 365 days a year—including weekends, public holidays, and even during late nights. If you're stranded, we're ready to help.

We aim to arrive as quickly as possible. Our average response time is approximately 15-20 minutes, depending on your location and traffic conditions. Once you approve the service, we dispatch immediately and provide real-time updates on our arrival.

We tow all types of vehicles, including:

  • Cars (sedans, SUVs, sports cars)

  • Vans (passenger vans, delivery vans)

  • Lorries (light and heavy commercial vehicles)

  • Motorcycles (select equipment)

If you're unsure whether we can handle your vehicle, just call us—we'll let you know.

Immediate Assistance Available.
Stranded? Don't Worry, We're on the Way.
No matter the time, no matter the place in Singapore, People Towing is ready to help. Call us now for a fast response.